Choose n Pay lately introduced that it could launch a digital receipts service in an try to enhance the purchasing expertise of its Sensible Shopper prospects.
The retailer mentioned prospects who decide in will obtain their full receipt on their digital units, and can solely obtain a small abstract slip at check-out.
“We’re all the time taking a look at methods we will scale back waste inside our shops and assist our prospects lead simpler lives by making their purchasing expertise faster and extra handy,” mentioned Choose n Pay retail advertising government John Bradshaw.
“This newest Sensible Shopper enhancement ticks all these packing containers.”
The digital receipts function is out there from all Choose n Pay shops – together with clothes, liquor, and specific shops.
Earlier than the mass launch, practically 13,000 prospects had already signed as much as this service throughout a pilot section earlier this yr.
Inside per week of launching this function to all Sensible Customers, an additional 7,000 prospects had opted in for this service.
Bradshaw mentioned that its prospects have already been saying they benefit from the possibility of not having to fret about misplaced until receipts.
Digital options at different retailers
Following Choose n Pay’s announcement, MyBroadband requested different retailers what digital options they implement to assist their prospects, in addition to what they’re planning for the longer term.
Shoprite – Checkers
Shoprite Group informed MyBroadband that it additionally gives digital receipts within the Checkers app for its Xtra Financial savings reward prospects.
It mentioned that there isn’t any cost to view your digital receipts by way of the Checkers app, and these digital receipts are seen if you log into your Xtra Financial savings profile on the app.
The picture under reveals the place Checkers app customers can view their digital receipts.
Checkers additionally famous quite a lot of different customer-facing applied sciences that it gives.
- Checkers Sixty60 purchasing app
- QR code funds
- Digital grocery vouchers
- Shoprite’s Cash Market Account
- Xtra Financial savings rewards programmes
The corporate particularly famous that its Xtra Financial savings rewards programmes saved South African shoppers R333 million in October alone.
Shoprite Group additionally famous that Checkers teamed up with Mr D Meals to ship drugs to MediRite pharmacy prospects’ houses.
Nonetheless, not all of its digital options are customer-facing.
“Expertise is altering retail, with built-in ERP programs being utilized by way of the worth chain to enhance efficiencies and digital platforms facilitating omnichannel purchasing,” mentioned Shoprite Group.
Woolworths informed MyBroadband that it doesn’t presently supply digital receipts however is all the time taking a look at new digital options to boost the Level of Sale buyer expertise and shall be saying some new digital improvements within the coming weeks.
It mentioned it continues to bridge the hole between its in-store and on-line choices.
This contains the launch of its curbside Click on and Gather service, which is out there in over 63 shops and is a contactless purchasing possibility which it labelled as “extremely profitable.”
Woolworths additionally famous that its app has reached over 1 million prospects, and is geared each to retailer buyers and web shoppers.
“Prospects can scan merchandise in-store from the app and verify costs and data, and also can use the app to verify availability of merchandise in any respect Woolworths shops,” mentioned Woolworths.
“Moreover we provide Vouchers within the app which might be utilized in shops, in addition to a full suite of Woolworths monetary companies on-line merchandise which means prospects now not must go to retailer for help or functions.”
The retailer famous that it has seen triple-digit development on-line throughout its product ranges, and this has continued even because the lockdown lowered in depth.
It additionally mentioned that it launched its Black Friday offers on-line early this yr, and the uptake has been “unbelievable”.
“We’ve scaled up our pickers and fleet to handle the anticipated demand, and we’ve just a few new improvements within the pipeline that we are going to announce quickly,” it mentioned.